Accelo Connection Guide

A step-by-step guide to getting your Accelo PSA account connected with Gradient MSP.


  1. Upon initial registration of your new Gradient MSP account, you will select Accelo PSA and click Next. You will then be presented with a connection checklist. Please gather these items before progressing to the next page. 
  2. Login to Accelo PSA.
  3. Navigate to Settings > API > Register Application.setting api register application
  4. Enter the Application Name and Application Email and select the Application Type Service from the dropdown.step 4 application name
  5. Keep a record of the Client ID and Client Secret.
  6. Note your Deployment. This represents your subdomain. For example, if your Accelo URL is, your Deployment will be company-msp.
  7. Input your Client ID and Client Secret and Deployment into the Setup Wizard, then select Save and Test

    Congratulations, you've successfully connected your PSA!