Vendor Integrations
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      Acronis

      A step-by-step guide to getting started with the Acronis Integration with Gradient MSP.

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      Products Integrated:  Acronis - Offering 73 services and counting

      Connecting the Acronis Integration 

      1. Generate Vendor API Keys 
      2. Connect the integration. 
      3. Map Accounts and Services  
      4. Reconcile  

      Disconnecting the Acronis Integration 

      1. Disconnect the Integration 

      Step1: Generate Vendor API Keys 

      1. The Acronis Integration requires a Client ID, API URL, and Client Secret for authentication. 
      2. Visit your vendor and establish the API user. 
      3. Note the details for use within Synthesize.  
      4. Creating an API Client 
      5. The API URL will be based on the Datacenter, for example, https://eu2-cloud.acronis.com/api/2 - Learn More

      Step 2: Connect the Integration 

      1. Login to Synthesize and navigate to the Integrations tab. 
      2. Select the Acronis Integration card and click Connect. 
      3. Choose what module you wish to connect to, and press continue. 
      4. Enter your vendor details from Step 1 and press authenticate. 
      5. Press Next to complete the service and account mapping. 

      Step 3: Map Accounts and Services 

      1. Map your accounts by dragging the card from Synthesize on the left to Acronis on the right. When complete, press Next.   
        1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.  
      2. Map your services by dragging the card from Synthesize on the left to Acronis on the right. When complete, press Next.   
        1. Services can be searched by pressing the filter button or typing in the Synthesize search bar.  
      3. Review and Press Finish 

      A pop-up will inform you that the setup is complete and that the syncing of usage can take a few seconds to several minutes.  

       

      Step 4: Reconcile 

      1. You are now ready to start reconciling.   
      2. To view only that vendor’s results, you can select the filter option and choose the vendor to display the imported values and reconcile.  

      Disconnecting the Integration 

      1. Login to Synthesize and navigate to the Integrations tab. 
      2. Filter to Connected Integrations 
      3. Select the Acronis Integration card and click Configure.  
      4. Press Disconnect and Confirm. 
      5. Navigate to the Vendor account and turn off your API keys.  

      Disconnecting this integration will remove the authentication settings and all account and service mapping. You can reconnect this integration, but you must also remap your account and services. 

       

       

      Current list of supported services 

      1. "workstations" = "Workstations"
      2. "servers" = "Servers"
      3. "vms" = "VMs"
      4. "mobiles" = "Mobiles"
      5. "virtualhosts" = "Virtual Hosts"
      6. "win_server_essentials" = "Windows Server Essentials"
      7. "mailboxes" = "Mailboxes"
      8. "storage" = "Storage"
      9. "workstation_storage" = "Workstation Storage"
      10. "server_storage" = "Server Storage"
      11. "vm_storage" = "VM Storage"
      12. "mobile_storage" = "Mobile Storage"
      13. "virtualhost_storage" = "Virtual Host Storage"
      14. "win_server_essentials_storage" = "Windows Server Essentials Storage"
      15. "mailbox_storage" = "Mailbox Storage"
      16. "mailbox_instance_size" = "Mailbox Instance Size"
      17. "websites" = "Websites"
      18. "website_storage" = "Website Storage"
      19. "dr_storage" = "DR Storage"
      20. "public_ips" = "Public IPs"
      21. "compute_points" = "Compute Points"
      22. "assigned_compute_points" = "Assigned Compute Points"
      23. "child_storages" = "Child Storages"
      24. "total_storage" = "Total Storage"
      25. "local_storage" = "Local Storage"
      26. "universal_devices" = "Universal Devices"
      27. "universal_devices_storage" = "Universal Devices Storage"
      28. "dr_cloud_servers" = "DR Cloud Servers"
      29. "onedrive_storage" = "OneDrive Storage"
      30. "google_drive_storage" = "Google Drive Storage"
      31. "google_mail_storage" = "Google Mail Storage"
      32. "gsuite_seats" = "G Suite Seats"
      33. "group_mailbox_storage" = "Group Mailbox Storage"
      34. "group_site_storage" = "Group Site Storage"
      35. "site_collection_storage" = "Site Collection Storage"
      36. "google_team_drive_storage" = "Google Team Drive Storage"
      37. "cloud_to_cloud_backup" = "Cloud-to-Cloud Backup"
      38. "dr_internet_access" = "DR Internet Access"
      39. "dr_child_storages" = "DR Child Storages"
      40. "web_hosting_servers" = "Web Hosting Servers"
      41. "web_hosting_server_storage" = "Web Hosting Server Storage"
      42. "o365_mailboxes" = "Office 365 Mailboxes"
      43. "o365_onedrive" = "Office 365 OneDrive"
      44. "o365_sharepoint_sites" = "Office 365 SharePoint Sites"
      45. "google_mail" = "Google Mail"
      46. "google_drive" = "Google Drive"
      47. "google_team_drive" = "Google Team Drive"
      48. "search_index_storage" = "Search Index Storage"
      49. "drives_shipped_to_cloud" = "Drives Shipped to Cloud"
      50. "drives_shipped_from_cloud" = "Drives Shipped from Cloud"
      51. "fc_seats" = "File Sync & Share Seats"
      52. "fc_storage" = "File Sync & Share Storage"
      53. "fc_child_storages" = "File Sync & Share Child Storages"
      54. "fc_total_storage" = "File Sync & Share Total Storage"
      55. "notary_storage" = "Notary Storage"
      56. "notarizations" = "Notarizations"
      57. "esignatures" = "eSignatures"
      58. "hci_iscsi_storage" = "HCI iSCSI Storage"
      59. "hci_s3_storage" = "HCI S3 Storage"
      60. "hci_nfs_storage" = "HCI NFS Storage"
      61. "hci_cifs_storage" = "HCI CIFS Storage"
      62. "hci_vm_storage" = "HCI VM Storage"
      63. "hci_vm_provisioned_cpu" = "HCI VM Provisioned CPU"
      64. "hci_vm_provisioned_ram" = "HCI VM Provisioned RAM"
      65. "hci_storage" = "HCI Storage"
      66. "hci_total_iscsi_storage" = "HCI Total iSCSI Storage"
      67. "hci_total_s3_storage" = "HCI Total S3 Storage"
      68. "hci_total_nfs_storage" = "HCI Total NFS Storage"
      69. "hci_total_cifs_storage" = "HCI Total CIFS Storage"
      70. "hci_total_vm_storage" = "HCI Total VM Storage"
      71. "hci_total_vm_provisioned_cpu" = "HCI Total VM Provisioned CPU"
      72. "hci_total_vm_provisioned_ram" = "HCI Total VM Provisioned RAM"
      73. "hci_total_storage" = "HCI Total Storage"