Acronis

A step-by-step guide to getting started with the Acronis Integration with Gradient MSP.

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Note: Acronis Cloud Storage includes your Microsoft 365 cloud storage data as part of its storage usage. It's important to be aware that Acronis does not bill you separately for this Microsoft 365 data, and there is currently no option to exclude Microsoft 365 cloud storage from the total cloud storage usage.

Create an API Client in Acronis

Begin by generating an API Client ID and secret. Please note that administrative privileges are required in Acronis to create these credentials.

  1. Log in to the Acronis Cyber Protect Cloud management console.
  2. Click Settings > API clients > Create API client.
  3. Enter a name for the API client.
  4. Click Next.

  5. Copy and save the Client ID, Secret and Data Center URL.

  6. Click Done.

Connect Acronis

  1. Login to Synthesize by Gradient MSP. If you don't already have an account, you can easily register an account by entering your email address or SSO credentials.
  2. Navigate to the Integrations tab.
  3. Select either the Acronis integration and click Connect.
  4. Enter the Client IDClient Secret and Data Center URL retrieved from the previous steps.
  5. Click Authenticate.

    • Once successfully authenticated, accounts and services will be generated, and the integration will be updated to a pending status.
    • You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.
  6. Click Next.

Map Accounts and Services

  1. Map your accounts by dragging the card from Synthesize on the left to Acronis on the right. Exact matches are auto-mapped. The remaining accounts can be searched by clicking the filter button or typing in the Synthesize search bar on the left.
  2. Click Next.
  3. Map your services by dragging the card from Synthesize on the left to Acronis on the right. Services can be searched by clicking the filter button or typing in the Synthesize search bar.
    • We offer options to map to product and retention types.  This is to accommodate the different ways that MSP resells these services. You only need to map to the relevant service for your use case. 
  4. Click Next.
  5. Review service mappings, and when you are ready, click Finish to start syncing information into Synthesize.

Reconcile in Gradient MSP Synthesize

Return to Synthesize and reconcile! Syncs may take up to several minutes; however, you can refresh your browser. It's recommended to sort by Last Updated Date or use advanced filters to jump straight to the services you've mapped to approve updates.

Tip to learn more about account and service mappings, click here.

Disconnecting the Integration

  1. Login to Synthesize and navigate to the Integrations tab.
  2. Filter by Connected integrations.
  3. Select the Acronis vendor card and click Configure.
  4. Press Disconnect and Confirm.

Disconnecting this integration will remove the authentication settings and all account and service mappings.