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      Auvik

      A step-by-step guide to getting started with the Auvik Integration with Gradient MSP.

      billing

      Products Integrated: Total Billable Devices | Firewalls | Controllers | Routers | Layer 3 Switches | VoIP Switches | Switch Stacks | Total Switches

       

      Connecting the Auvik Integration

      1. Generate Vendor API Keys
      2. Connect the integration.
      3. Map Accounts and Services
      4. Reconcile

      Disconnecting the Auvik Integration

      1. Disconnect the Integration

       

      Step 1: Generate Vendor API Keys

      Using a Super User's API Key will pass authentication but will not pull in devices due to API Permission Issues. Be sure to use an API Key for an API Access Only Role user.

      1. The Auvik Integration requires a URL, Email address, and API key for authentication.
        1. The API URL will be a variation of the following https://auvikapi.us1.my.auvik.com/. The us1 region may differ. Reach out to Auvik for clarification on what region you are located in for assistance.
      2. Ensure you have an API Access Only Role.
      3. Create a new user with the API Access Only Role.
      4. Generate an API Key.
      5. Note the details for use within Synthesize

       

      Step 2: Connect the Integration

      1. Login to Synthesize and navigate to the Integrations tab.
      2. Select the Auvik Integration card and click Connect.
      3. Choose what module you wish to connect to, and press continue.
      4. Enter your vendor details from Step 1 and press authenticate.
      5. Press Next to complete the service and account mapping.

       

      Step 3: Map Accounts and Services

      Auto-mapping accuracy may be affected as we are pulling in accounts by domain prefix, not organization name.  

      1. Map your accounts by dragging the card from Synthesize on the left to Auvik on the right. When complete, press Next. 
        1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar. 
      2. Map your services by dragging the card from Synthesize on the left to Auvik on the right. When complete, press Next. 
        1. Services can be searched by pressing the filter button or typing in the Synthesize search bar. 
      3. Review and Press Finish

       See tips and tricks for mapping in the tool: How to map within Synthesize.  

      A pop-up will inform you that the setup is complete and that the syncing of usage can take a few seconds to several minutes.

       

      Step 4: Reconcile

      1. You are now ready to start reconciling.      
      2. To view only that vendor's results, you can select the filter option and choose the vendor to display the imported values and reconcile.

       

      Disconnecting the Integration

      1. Login to Synthesize and navigate to the Integrations tab.
      2. Filter to Connected Integrations
      3. Select the Auvik Integration card and click Configure. 
      4. Press Disconnect and Confirm.
      5. Navigate to the Vendor account and turn off your API keys.

      Disconnecting this integration will remove the authentication settings and all account and service mapping. You'll be able to reconnect this integration, but you'll need to remap your account and services.