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      Barracuda Intronis Backup and Email Protection.

      A Step-by-step guide to getting started with the Barracuda Intronis and Email Protection Integration with Gradient MSP.

       

      Note that while Barracuda Intronis Backup and Email Protection are distinct integrations in Synthesize, a single registered application can be utilized for authentication with both services.

      Prerequisites

      Before you can start using the ECHO Platform Portal REST API, you must ensure that you have the following prerequisites in place:

      Barracuda Cloud Control (BCC) Account:

      You need to have a valid Barracuda ECHOplatform account and user credentials. If you don't have one, please contact Barracuda MSP Partner Support.

      Client ID and Client Secret:

      You must obtain a Client ID and Client Secret by registering an application in the Barracuda ECHOplatform. If you haven't registered an application in the Barracuda ECHOplatform yet, please follow the steps below:

      Generate API Credentials in the Barracuda ECHOplatform

      1. Login to the ECHOplatform as an administrator.

      2. Click Preferences

      3. Navigate to View/Edit Contact Information.

      4. The Manage Contact Information page is displayed.
      5. In the API Credentials section, enter the required fields.
      6. Click Generate.
      7. The Client ID and the Client Secret are displayed. 
      8. Click Copy to copy the Client ID and the Client Secret to your clipboard and secure it in a safe location for future use.
      9. Note the username used to generate the API Credentials in the Manage Contact Information page under the Contact Information section. This is also required to authenticate with ECHOplatform API.

      Note that The Client Secret is displayed only once after it is generated. After the page is refreshed, the Client Secret is hidden for security purposes and cannot be seen again. If you do not copy the Client Secret, you need to renew it. See Renewing the Client ID and the Client Secret.

      If you do not wish to renew the Client Secret so as not to impact any integrations that you currently have, you must contact Barracuda MSP Partner Support.

      Retrieve Username:

      Log in to the ECHOplatform partner dashboard and retrieve the username that was used during the application registration process. You will need this username, along with the application's Client ID and Client Secret, for authentication purposes when connecting to both Barracuda Email Protection and Intronis Backup integrations.

      Connect Barracuda Intronis Backup and Email Protection

      1. Navigate to the Integrations tab and select either the Barracuda Intronis Backup or Email Protection integration, then click Connect.
      2. Enter the Client ID, Client Secret and Username retrieved from the previous steps.

      3. Click Authenticate.

        • Once successfully authenticated, accounts and services will be generated, and the integration will be updated to a pending status.
        • You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.

      Map Accounts and Services

      1. We have auto-mapped any accounts that are exact matches. The remaining can be searched by pressing the filter button or typing in the search bar. 
      2. Review and Press Finish

      We offer options to map to product and retention types.  This is to accommodate the different ways that MSP resell these services. You only need to map to the relevant service for your use case. 

      Tip to learn more about account and service mappings, click here.