Bitdefender

A step-by-step guide to getting started with the Bitdefender Integration with Gradient MSP.

Products Integrated:  Endpoint Monthly Usage | Email Security Monthly Usage | Exchange Monthly Usage | Encryption Monthly Usage | ATS Monthly Usage | EDR Monthly Usage | MDR Foundations Monthly Usage | MDR Response Monthly Usage | Patch Management Monthly Usage | Container Protection Monthly Usage | Integrity Monitoring Usage | Integrity Monitoring 90 Days Usage | Integrity Monitoring 180 Days Usage | Integrity Monitoring 1 Year Usage | XDR Identity Sensors Monthly Usage | XDR Productivity Sensors Monthly Usage | XDR Network Sensors Monthly Usage | XDR Cloud Sensors Monthly Usage | SVE VS Monthly Usage | SVE VDI Monthly Usage


Connecting the Bitdefender Integration 

    Generate Vendor API Keys 

    1. The Bitdefender Integration requires an API Key from a user with access to all companies for authentication. 
    2. Log into Bitdefender with an appropriate account, navigate to your name in the top right -> My Account, and scroll to the bottom to Add API Keys.
      1. Add an API Key Description with the following permissions.
        1. Network and Licensing
    3. Note the API Key generated for use within Gradient.

     Connect the Integration 

    1. In Gradient, Navigate to the Integrations tab.
    2. Choose what module you wish to connect to, and press continue. 
    3. Enter your vendor details from Step 1 and press authenticate. 
    4. Press Next to complete the service and account mapping. 

    Map Accounts and Services 

    1. We have auto-mapped any accounts that are exact matches. The remaining can be searched by pressing the filter button or typing in the search bar. 
    2. Review and Press Finish

     See tips and tricks for mapping in the tool: How to map within Synthesize.  

    A pop-up will inform you that the setup is complete and that the syncing of usage can take a few seconds to several minutes.