Vendor Integrations
      Back to home
      1. Gradient Support Center
      2. Vendor Integrations

      Bitdefender

      A step-by-step guide to getting started with the Bitdefender Integration with Gradient MSP.

      billing

      Products Integrated:  Endpoint Monthly Usage | Email Security Monthly Usage | Exchange Monthly Usage | Encryption Monthly Usage | ATS Monthly Usage | EDR Monthly Usage | MDR Foundations Monthly Usage | MDR Response Monthly Usage | Patch Management Monthly Usage | Container Protection Monthly Usage | Integrity Monitoring Usage | Integrity Monitoring 90 Days Usage | Integrity Monitoring 180 Days Usage | Integrity Monitoring 1 Year Usage | XDR Identity Sensors Monthly Usage | XDR Productivity Sensors Monthly Usage | XDR Network Sensors Monthly Usage | XDR Cloud Sensors Monthly Usage | SVE VS Monthly Usage | SVE VDI Monthly Usage

      Connecting the Bitdefender Integration 

      1. Generate Vendor API Keys 
      2. Connect the integration. 
      3. Map Accounts and Services  
      4. Reconcile  

      Disconnecting the Bitdefender Integration 

      1. Disconnect the Integration 

      Step 1: Generate Vendor API Keys 

      1. The Bitdefender Integration requires an API Key from a user with access to all companies for authentication. 
      2. Log into Bitdefender with an appropriate account, navigate to your name in the top right -> My Account, and scroll to the bottom to Add API Keys.
        1. Add an API Key Description with the following permissions.
          1. Network and Licensing
      3. Note the API Key generated for use within Synthesize.  

      Step 2: Connect the Integration 

      1. Login to Synthesize and navigate to the Integrations tab. 
      2. Select the Bitdefender Integration card and click Connect. 
      3. Choose what module you wish to connect to, and press continue. 
      4. Enter your vendor details from Step 1 and press authenticate. 
      5. Press Next to complete the service and account mapping. 

      Step 3: Map Accounts and Services 

      1. Map your accounts by dragging the card from Synthesize on the left to Bitdefender on the right. When complete, press Next.   
        1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.  
      2. Map your services by dragging the card from Synthesize on the left to Bitdefender on the right. When complete, press Next.   
        1. Services can be searched by pressing the filter button or typing in the Synthesize search bar.  
      3. Review and Press Finish 

       See tips and tricks for mapping in the tool: How to map within Synthesize.  

      A pop-up will inform you that the setup is complete and that the syncing of usage can take a few seconds to several minutes.  

      Step 4: Reconcile 

      1. You are now ready to start reconciling.   
      2. To view only that vendor’s results, you can select the filter option and choose the vendor to display the imported values and reconcile.  

      Disconnecting the Integration 

      1. Login to Synthesize and navigate to the Integrations tab. 
      2. Filter to Connected Integrations 
      3. Select the Bitdefender Integration card and click Configure.  
      4. Press Disconnect and Confirm. 
      5. Navigate to the Vendor account and turn off your API keys.  

      Disconnecting this integration will remove the authentication settings and all account and service mapping. You can reconnect this integration, but you must also remap your account and services.