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      Bitdefender

      Overview and Configuration Guide: Integrating Bitdefender with Gradient

      Overview

      The Bitdefender integration synchronizes vendor usage by SKU from your Bitdefender GravityZone account. Below is a list of SKUs available in Reconcile for mapping and streamlining billing reconciliation:

      • Endpoint Monthly Usage
      • Email Security Monthly Usage
      • Exchange Monthly Usage
      • Encryption Monthly Usage
      • ATS Monthly Usage
      • EDR Monthly Usage
      • MDR Foundations Monthly Usage
      • MDR Response Monthly Usage
      • Patch Management Monthly Usage
      • Container Protection Monthly Usage
      • Integrity Monitoring Usage
      • Integrity Monitoring 90 Days Usage
      • Integrity Monitoring 180 Days Usage
      • Integrity Monitoring 1 Year Usage
      • XDR Identity Sensors Monthly Usage
      • XDR Productivity Sensors Monthly Usage
      • XDR Network Sensors Monthly Usage
      • XDR Cloud Sensors Monthly Usage
      • SVE VS Monthly Usage
      • SVE VDI Monthly Usage

      How to Configure Bitdefender

      To connect and configure the Bitdefender integration, please click to navigate to the following:

      Authentication Details

      Requirements

      The following are required for authenticating and connecting with the Bitdefender integration in Reconcile:

      • API Key

      • API URL (https://prod.Bitdefender.com/api)

      How to Generate API Keys from Bitdefender

      1. Login to Bitdefender GravityZone.
      2. The Bitdefender Integration requires an API Key from a user with access to all companies for authentication.
      3. Navigate to your name in the top right corner, select "My Account", and scroll to the bottom to add API keys.
      4. Add an API Key Description and ensure the following permissions are included:
        • Network
        • Licensing
      5. Note the generated API Key for use within Gradient.


      Connect Bitdefender

      1. Login to Gradient.
      2. Navigate to the Integrations tab.
      3. Select the Bitdefender integration and click Connect.
      4. Enter the API Key generated from the previous steps.
      5. Click Authenticate.
      6. Once successfully authenticated, accounts and services will be generated, and the integration will be updated to a pending status. You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.


      Map Accounts and Services

      Note If you need further details on account and service mapping, click here.

      1. Map Accounts and Services

        • When setting up the integration for the first time, accounts are automatically matched if there's an exact match between your vendor and PSA.
        • For accounts not automatically matched:
          • Use the filter button beside the account names on the right, or
          • Use the search bar on the left to find PSA accounts.
        • Drag and drop the PSA accounts from the left to match them with vendor accounts on the right.

      2. Proceed to Service Mapping

        • Once accounts are mapped, click "Next" to access the Service Mapping step.
        • Align services or products from your PSA, displayed on the left, with the corresponding vendor services or SKUs on the right. For ConnectWise PSA users, search by Product ID.
        • Ensure at least one account and one service mapping is completed to finish the configuration.
        • After mapping the services, click "Next".

      3. Finalize Configuration

        • Review your service configurations and click "Finish" to complete the setup.
        • This will initiate a sync. The "Sync Status" indicator at the top-right will start spinning, showing that a sync is in progress.
        • Once the sync is complete, the "Refresh" button will light up pink, indicating the sync is complete. Click that button to see the vendor usage data populated.
        • Use the filter or sort options to jump to the connected services and start reviewing and approving usage!

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