Kaseya BMS Integration Guide

A step-by-step guide to connecting your Kaseya BMS.

Set up your accounts Kaseya BMS Integration with this quick guide.

Kaseya BMS Integration


  1. Register Gradient
  2. Create Security Role
  3. Create API Employee


Register Gradient

Upon initial registration of your new account, you will select Kaseya BMS and click Next. You will then be presented with a connection checklist. Please gather these items before progressing to the next page. Let's head over to Kaseya BMS.


Create Security Role

 

Login to Kaseya BMS.

Navigate to Admin > Security > Roles.

Select New to create a new Security Role.

Give the Security Role a Name, and set the Role Type to Internal
Create_New_Security_Role_in_Kaseya_BMS

Click Save(S) in order to set permissions.

In the Admin section, ensure Special Features Has API Access is checked.
Edit_Security_role_and_ensure_API_Access

Select Save (S) to save the Security Role.


Create API Employee

 

Navigate to Admin > HR > Employees.

Select New (N) to create a new API Employee.

Set the New Employee User Type API Employee and assign the Security Role that you created in the previous steps.

User_Type_and_Security_Role_For_Api_Employee
Click Save (S) to complete the creation of the New Employee.

An email will be sent to the email address specified in the employee creation steps. This email will contain the User Name, Password, and Company to be used within Gradient.

Flock back over Gradient and input your Username, Password, Company Name (Tenant ID), and Fully Qualified Domain Name (kaseya.example.com) into the Setup Wizard. The wizard will run the initial sync, which may take a few minutes, before prompting you to continue to your dashboard.

Congratulations, you've successfully connected your PSA!

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