Breach Secure Now

A step-by-step guide to getting started with the Breach Secure Now Alerts Integration with Gradient MSP.


Note: Once your setup is complete it could take up to 24 hours for the information to send automatically.  

  1. Login to Synthesize and navigate to the Integrations tab.
  2. Select the Breach Secure Now integration card, and click Connect.
  3. Copy the Gradient API Token. Note that each integration is assigned a unique Gradient API Token. Save this key in a secure location. It will only be available once.
    breach secure now integration
  4. Click Open Portal.
  5. This will open a new tab on the Breach Secure Now site.
  6. Login to Breach Secure Now
  7. Navigate to Partner Profile -> TMS Configuration
  8. Turn on the Enable TMS System toggle
  9. Choose Gradient from the Select TMS Integration dropdown
  10. Scroll down and insert the Synthesize API Key from Step 3 and click Connect
    step 10
  11. Confirm by clicking "Yes, Sent to Gradient"
    get clients
  12. Scrolling down the page Enable each Service Name you want to receive alerts for and press save. 
    step 12 enable
  13. Return to Synthesize and press Check Permissions
  14. Select your PSA Board from the dropdown
    select your psa board from the dropdown
  15. Click Next and proceed to map your customers
  16. Next, map your service(s)
    next map your services

  17. Click Next and Review your setup 

    review your setup
  18. Press Finish to start receiving alerts from Breach Secure Now!
    press finish to start receiving alerts

Testing Alerts with Breach Secure Now!

  1. Within Breach Secure Now, navigate to Manage Clients
  2. Select a client you mapped on the integration
  3. Click Notification tab
  4. Click TMS
  5. Select a template and click Test Now
  6. Within your PSA confirm that the ticket has been created

Note: Once your setup is complete, it could take up to 24 hours for the information to send automatically.