A step-by-step guide to getting started with the CompTIA ISAO Alerts Integration

  1. Login to Synthesize and navigate to the Integrations tab.
  2. Select the CompTIA ISAO integration card, and click Connect.
  3. Copy the Synthesize API Key. Note that each integration is assigned a unique Synthesize API Key. Save this key in a secure location. It will only be available once.
  4. Click Open Portal.
  5. This will open a new tab on the CompTIA ISAO site
  6. Login then Navigate to your profile, settings, and Select Gradient 
    image (4)-1
  7. Paste in the Synthesize API key and Press Submit 
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  8. Return to Synthesize, refresh the page and then press Check Permissions
  9. Select your PSA Board from the dropdown
  10. Click Next and proceed to map your customers
  11. Next, map your service(s)
  12. Click Next and Review.
  13. Press Finish to start syncing with Synthesize. 


Note: Once your setup is complete it could take up to 24 hours for the information to send automatically.