A step-by-step guide to getting started with the CompTIA ISAO Alerts Integration with Gradient MSP.
Products Integrated: CompTIA Threat Report
View the CompTIA ISAO Vendor information page
For support with this integration, you can contact CompTIA ISAO Support.
Connecting the CompTIA ISAO Integration
Step 1: Connect the Integration
- Login to Synthesize and navigate to the Integrations tab.
- Select the CompTIA ISAO integration card, and click Connect.
- Copy the Synthesize API Key. Note that each integration is assigned a unique Synthesize API Key. Save this key in a secure location. It will only be available once.
- Click Open Portal.
- This will open a new tab on the CompTIA ISAO site
- Login, then Navigate to your profile, settings, and Select Gradient
- Paste in the Synthesize API key and Press Submit
Step 2: Select the board for Alerts
- Return to Synthesize, refresh the page and then press Check Permissions
- Select your PSA Board from the dropdown, then press Next.
- Select your PSA Board from the dropdown, then press Next.
Step 3: Map Accounts and Services
- Map your accounts by dragging the card from Synthesize on the left to CompTIA IASO on the right. When complete, press Next.
- We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.
- We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.
- Map your services by dragging the card from Synthesize on the left to CompTIA IASO on the right. When complete, press Next.
- Services can be searched by pressing the filter button or typing in the Synthesize search bar.
- Services can be searched by pressing the filter button or typing in the Synthesize search bar.
- Click Next and Review.
- Press Finish
Step 4: Ready to receive
- Return to Synthesize, refresh and know your Alerts will flow soon!

Note: Once your setup is complete, it could take up to 24 hours for the information to send automatically.