CompTIA ISAO

A step-by-step guide to getting started with the CompTIA ISAO Alerts Integration with Gradient MSP.

alerts

Products Integrated: CompTIA Threat Report

View the CompTIA ISAO Vendor information page

For support with this integration, you can contact CompTIA ISAO Support. 

Connecting the CompTIA ISAO Integration

  1. Connect the Integration
  2. Select the board for Alerts
  3. Map Accounts and Services 
  4. Ready to Recieve

Step 1: Connect the Integration


  1. Login to Synthesize and navigate to the Integrations tab.
  2. Select the CompTIA ISAO integration card, and click Connect.
  3. Copy the Synthesize API Key. Note that each integration is assigned a unique Synthesize API Key. Save this key in a secure location. It will only be available once.
  4. Click Open Portal.
  5. This will open a new tab on the CompTIA ISAO site
  6. Login, then Navigate to your profile, settings, and Select Gradient 
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  7. Paste in the Synthesize API key and Press Submit 
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Step 2: Select the board for Alerts


  1. Return to Synthesize, refresh the page and then press Check Permissions
    1. Select your PSA Board from the dropdown, then press Next. 

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Step 3: Map Accounts and Services

 

  1. Map your accounts by dragging the card from Synthesize on the left to CompTIA IASO on the right. When complete, press Next. 
    1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.
  2. Map your services by dragging the card from Synthesize on the left to CompTIA IASO on the right. When complete, press Next. 
    1. Services can be searched by pressing the filter button or typing in the Synthesize search bar.
  3. Click Next and Review.
  4. Press Finish

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Step 4: Ready to receive

  1. Return to Synthesize, refresh and know your Alerts will flow soon! 



   

Note: Once your setup is complete, it could take up to 24 hours for the information to send automatically.  

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