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      Coro

      A step-by-step guide to getting started with the Coro Integration with Gradient MSP.

      Products Integrated: Cloud Security | Email Security | Endpoint Security | EDR

      View the Coro Documentation here

      Connecting the Coro Integration

      1. Connect the integration
      2. Map Accounts and Services
      3. Reconcile 

      Disconnecting the Coro Integration

      1. Disconnect the Integration

      Step 1: Connect the Integration

      1. Login to SynthesizeGradient MSP Synthesize Login
      2. Navigate to the integrations tabNavigate to Integrations
      3. Select the Coro integration card, and click Connect.
      4. Select the type of integration you would like to connect, and press continue.
      5. Click Generate API Token
      6. Copy the API Token. Note that each integration is assigned a unique API Key. Save this key in a secure location. It will only be available once.
      7. Click on the Open Vendor Portal to be taken directly to Coro within a new tab to set up the connector.
      8. Select Control Panel from the toolbar. Accessing the Control Panel
      9. Under Workspace, select Connectors:Accessing the Connectors page
      10. The Connectors page will appear, then select PSAPSA page
      11. Select the Connect Via Gradient button, and paste the API keys and press ADD.  Add Gradient connection
      12. The connector will now show connected. Gradient connected
      13. Return to Synthesize and click Next on the integration setup page to proceed to mapping.

      Step 2: Map accounts and Services

      1. Map your accounts by dragging the card from Synthesize on the left to Coro on the right. When complete, press Next.
        1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar. 

          Drag and Drop to Map Accounts
      2. Map your services by dragging the card from Synthesize on the left to Coro on the right. When complete, press Next.
        1. Services can be searched by pressing the filter button or typing in the Synthesize search bar. Drag and Drop to Map Services

      3. The final page will give you a list to review of your mappings after reviewing the press finish. 
        1. A modal will pop up, letting you know that you have completed the integration. It can take a couple of minutes to a few hours for the first results to populate. 

      Step 3: Reconcile

      1. Return to the billing page, and refresh to see the results.
      2. Reconcile! 
       

      The UNITS value displayed within the service specifies either the number of protected users or the number of protected devices. This is dependent on how the service is configured within the PSA system.

      Data synchronization is initiated once a day. Coro synchronizes billing usage for all enabled modules. MSP administrators receive an email when the synchronization is complete prompting them to login. MSP administrators can also force a synchronization from within Synthesize

      Disconnecting the Integration 

      1. Login to Synthesize and navigate to the Integrations tab.
      2. Filter to Connected Integrations
      3. Select the Coro Integration card, and click Configure. 
      4. Press Disconnect and Confirm.

      Disconnecting this integration will remove the authentication settings and all account and service mapping. You can reconnect this integration, but you will need to remap your account and services.