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      CyberHoot

      A step-by-step guide to getting started with the CyberHoot Integration with Gradient MSP.

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      Products Integrated: CyberHoot Training

      View the CyberHoot Vendor information page

      For support with this integration, you can contact CyberHoot Here:

      Connecting the CyberHoot Integration

      1. Connect the Integration
      2. Map Accounts and Services
      3. Start the Sync
      4. Reconcile

      Disconnecting the CyberHoot Integration

      1. Disconnect the integration

      Step 1: Connect the Integration

      1. Login to Synthesize and navigate to the Integrations tab.
      2. Select the CyberHoot Integration card, and click Connect.
      3. Choose what you want to integrate, and select Continue.
      4. Copy the Gradient API Key. Note that each integration is assigned a unique API Key. Save this key in a secure location. It will only be available once.
      5. Click Open Vendor Portal and enter your email address. You will receive an email with a link to log in.
      6. Once logged into CyberHoot, click Admin -> Integrations and select Gradient MSP from the list of integrations.
      7. Review the page and click Get Started.
      8. Paste in your API Key and click Connect to Gradient MSP
      9. Click Sync Now.
      10. Return to Gradient and Press Next to complete the service and account mapping.

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      Step 2: Map Accounts and Services

      1. Map your accounts by dragging the card from Synthesize on the left to CyberHoot on the right. When complete, press Next. 
        1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar. 
      2. Map your services by dragging the card from Synthesize on the left to CyberHoot on the right. When complete, press Next. 
        1. Services can be searched by pressing the filter button or typing in the Synthesize search bar. 
      3. Review and Press Finish

       

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      Step 3: Start the Sync

      1. Return to CyberHoot and press Sync Now.

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      Step 4: Reconcile

      1. Return to Synthesize, Refresh your page, and Reconile!

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      Disconnecting the Integration

      1. Login to CyberHoot and navigate to Admin -> Integrations and click Gradient MSP and select Disconnect.
      2. Login to Synthesize and navigate to the Integrations tab.
      3. Filter to Connected Integrations
      4. Select the CyberHoot Integration card, and click Configure. 
      5. Press Disconnect and Confirm.

      Disconnecting this integration will remove the authentication settings and all account and service mapping. You can reconnect this integration, but you will need to remap your account and services.

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