1. Gradient Support Center
  2. Synthesize™
  3. Synthesize Billing Module - Helpful Tips and Tricks

Force a Sync with your PSA

You can force a full sync from within your account settings at any time!

Note: By default, Gradient MSP syncs your data automatically. Click here to learn more.

To manually force a comprehensive PSA sync, follow these few steps:

  1. Click the Settings icon next to your profile name (top-right).
  2. Click PSA Configuration.
  3. Click Start Full Sync 

PSA Configuration Page

Note:  Depending on the volume of data to sync, this can take from a few seconds to several minutes.  When the sync completes, the refresh button will light up.