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      Huntress Endpoint Detection and Response

      A step-by-step guide to getting started with the Huntress Integration with Gradient MSP.

      Overview

      The Huntress Endpoint Detection and Response integration synchronizes agent data from your Huntress account to streamline mapping and reconciliation with services or products in your PSA.

      Note: This integration only counts agents for Endpoint Detection & Response.

      How to Configure Huntress

      To configure and connect the Huntress integration, please click to navigate to the following:

      Create API Keys in Huntress

      The following are required for authenticating and connecting with Huntress integration in Reconcile:

      • Client ID

      • Client Secret

      • Base URL: https://api.huntress.io/

       how-to-generate-huntress-api-keys


      Connect Huntress

      1. Navigate to the Integrations tab.
      2. Select the Huntress integration and click Connect.
      3. Enter the Client ID, Client Secret and Base URL from Huntress in the previous steps.
      4. Click Authenticate.
      5. Once successfully authenticated, accounts and services will be generated, and the integration will be updated to a pending status. You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.

      Map Accounts and Services

      Note: If you need further details on account and service mapping, click here.

      1. Map Accounts and Services

        • When setting up the integration for the first time, accounts are automatically matched if there's an exact match between your vendor and PSA.
        • For accounts not automatically matched:
          • Use the filter button beside the account names on the right, or
          • Use the search bar on the left to find PSA accounts.
        • Drag and drop the PSA accounts from the left to match them with vendor accounts on the right.

      2. Proceed to Service Mapping

        • Once accounts are mapped, click "Next" to access the Service Mapping step.
        • Align services or products from your PSA, displayed on the left, with the corresponding vendor services or SKUs on the right. For ConnectWise PSA users, search by Product ID.
        • Ensure at least one account and one service mapping is completed to finish the configuration.
        • After mapping the services, click "Next".

      3. Finalize Configuration

      • Review your service configurations and click "Finish" to complete the setup.
      • This will initiate a sync. The "Sync Status" indicator at the top-right will start spinning, showing that a sync is in progress.
      • Once the sync is complete, the "Refresh" button will light up pink, indicating the sync is complete. Click that button to see the vendor usage data populated.
      • Use the filter or sort options to jump to the connected services and start reviewing and approving usage!

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