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      Keeper Security

      A step-by-step guide to getting started with the Keeper Security Integration with Gradient MSP.

      billing

      Products Integrated: Password Manager: Email Encryption | Email Security 

      View the Keeper Security Vendor information page

      For support with this integration, you can contact Keeper Security here: https://keepersecurity.com/support

      Please Note: The Keeper-Gradient integration is only available to direct purchase partners on the consumption billing model. Customers who purchased from a distributor or certain channels will not see the Gradient integration. 

      Integration Information:

      •Keeper Security bills by "Daily Average Usage". Keeper Security generates invoices on the first business day of the month for the previous month. For example, the August 1st invoice will be the "Daily Average Usage" between July 1 - July 31. Usage will be synced automatically to Gradient MSP either on the same day or the next.
      • If you add a new Managed Company to Keeper, you are required to update account mappings in Synthesize after clicking "Sync Mappings" button in Keeper Security.
      • Autotask PSA does not support decimal formats, and Synthesize will automatically round up or down to the nearest whole number when writing back to the PSA contract.

      Connecting the Keeper Security Integration

      1. Connect the Integration
      2. Map Accounts and Services
      3. Start the Sync
      4. Reconcile

      Disconnecting the Keeper Security Integration

      1. Disconnect the integration


      Video Overview:

      Step 1: Connect the Integration

      1. Login to Synthesize.
        Gradient MSP Synthesize Login
      2. Navigate to the Integrations tab. Navigate to Integrations
      3. Select the Keeper Security Integration card, and click Connect.Connect the Keeper Security Integration
      4. Select billing only and press continue.Select Billing Only
      5. Click Generate API Token  Generate API Token
      6. Copy the Gradient API Key. Note that each integration is assigned a unique API Key. Save this key in a secure location. It will only be available once.copy integration
      7. Click Open Vendor Portal; This will open a new tab with Keeper. Open Vendor Portal to Open the Keeper MSP Console
      8. You may need to log in and then select configurations from the menu. Click Setup on the the Gradient MSP Integration Card
      9. Press Setup on the Gradient MSP Integration card. A modal will open where you will paste in your Gradient Key. Then Press Test Connection and Save. Copy Gradient Key Test Connection Save
      10. Return to Synthesize and click Next to complete the service and account mapping.  Press Next

      Step 2: Map Accounts and Services

      1. Map your accounts by dragging the card from Synthesize on the left to Keeper Security on the right. When complete, press Next. Drag and Drop to Map Accounts
        1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar. 
      2. Map your services by dragging the card from Synthesize on the left to Keeper Security on the right. When complete, press Next. Drag and Drop to Map Services
        1. Services can be searched by pressing the filter button or typing in the Synthesize search bar. 
      3. Review and Press Finish Press Finish
      4. A modal will pop up, letting you know you have completed all the steps and we are ready to receive data.  Click OK to complete the setupPress Ok to complete the setup

      Step 3: Start the Sync

      1. Returning to Keeper Security, you will see the integration card shows connected, with updated pending to be synced. 
      2. Press Sync Mapping Sync Mappings
      3. The integration card will update to show Connected once the sync completes.

      Please note that you will need to sync mappings from Keeper every time you make changes to mappings in Gradient.

      Step 4: Reconcile

      1. Return to Synthesize, Refresh your page, and Reconcile


      Disconnecting the Integration 

      1. Login to Synthesize and navigate to the Integrations tab.
      2. Filter to Connected Integrations
      3. Select the Keeper Security Integration card, and click Configure. 
      4. Press Disconnect and Confirm.


      Disconnecting this integration will remove the authentication settings and all account and service mapping. You can reconnect this integration, but you will need to remap your account and services.