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      Malwarebytes

      A Step-by-step guide to getting started with the Malwarebytes with Gradient MSP.

      How to Configure Malwarebytes

      1. Create an Application in ThreatDown OneView
      2. Connect Malwarebytes
      3. Map Accounts and Services

      Create an Application in ThreatDown OneView

       

      To integrate ThreatDown OneView with Gradient, create an OAuth 2.0 client ID and secret. You must be a Super Admin to create OAuth 2.0 credentials in Nebula.

      1. Log in to ThreatDown OneView.
      2. In the left navigation pane, click Integrate.
      3. Click Add to create OAuth 2.0 Client IDs.
      4. In the Create Client pop-up window, enter an Application name.
      5. Select Read access. 
      6. Click Save.
      7. In the OAuth 2.0 Client window, copy your Client ID and Client Secret. 
      8. Click OK.

      Note The client secret is displayed only once. Make sure to keep it in a secure location. If you happen to lose the secret, you'll need to create a new one, and you'll have to update all integrations that were using the old secret.

      Connect Malwarebytes 

       

      Select the Malwarebytes integration and click Connect.

      Enter the Client ID and Client Secret retrieved from the previous steps.

      Click Authenticate.

      Once successfully authenticated, accounts and services will be generated, and the integration will be updated to a pending status.

      You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.

      Click Next to go to the Map Accounts and Services pages.

      Map Accounts and Services

      Note: If you need further details on account and service mapping, click here.

      1. Map Accounts and Services

        • When setting up the integration for the first time, accounts are automatically matched if there's an exact match between your vendor and PSA.
        • For accounts not automatically matched:
          • Use the filter button beside the account names on the right, or
          • Use the search bar on the left to find PSA accounts.
        • Drag and drop the PSA accounts from the left to match them with vendor accounts on the right.

      2. Proceed to Service Mapping

        • Once accounts are mapped, click "Next" to access the Service Mapping step.
        • Align services or products from your PSA, displayed on the left, with the corresponding vendor services or SKUs on the right. For ConnectWise PSA users, search by Product ID.
        • Ensure at least one account and one service mapping is completed to finish the configuration.
        • After mapping the services, click "Next".

      3. Finalize Configuration

        • Review your service configurations and click "Finish" to complete the setup.
        • This will initiate a sync. The "Sync Status" indicator at the top-right will start spinning, showing that a sync is in progress.
        • Once the sync is complete, the "Refresh" button will light up pink, indicating the sync is complete. Click that button to see the vendor usage data populated.
        • Use the filter or sort options to jump to the connected services and start reviewing and approving usage!

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