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      Malwarebytes

      A Step-by-step guide to getting started with the Malwarebytes with Gradient MSP.

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      Create an Application in ThreatDown OneView

      To integrate ThreatDown OneView with Synthesize, create an OAuth 2.0 client ID and secret. You must be a Super Admin to create OAuth 2.0 credentials in Nebula.

      1. Log in to ThreatDown OneView.
      2. In the left navigation pane, click Integrate.
      3. Click Add to create OAuth 2.0 Client IDs.
      4. In the Create Client pop-up window, enter an Application name.
      5. Select Read access. 
      6. Click Save.
      7. In the OAuth 2.0 Client window, copy your Client ID and Client Secret. 
      8. Click OK.

      Note The client secret is displayed only once. Make sure to keep it in a secure location. If you happen to lose the secret, you'll need to create a new one, and you'll have to update all integrations that were using the old secret.

      Connect Malwarebytes 

      1. Login to Synthesize by Gradient MSP. If you don't already have an account, you can easily register an account by entering your email address or SSO credentials.
      2. Navigate to the Integrations tab.
      3. Select either the Malwarebytes integration and click Connect.
      4. Enter the Client ID and Client Secret retrieved from the previous steps.

      5. Click Authenticate.

        • Once successfully authenticated, accounts and services will be generated, and the integration will be updated to a pending status.
        • You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.
      6. Click Next.

      Map Accounts and Services

      1. Map your accounts by dragging the card from Synthesize on the left to Malwarebytes on the right. Exact matches are auto-mapped. The remaining accounts can be searched by clicking the filter button or typing in the Synthesize search bar on the left.
      2. Click Next.
      3. Map your services by dragging the card from Synthesize on the left to Malwarebytes on the right. Services can be searched by clicking the filter button or typing in the Synthesize search bar.
        • We offer options to map to product and retention types.  This is to accommodate the different ways that MSP resell these services. You only need to map to the relevant service for your use case. 
      4. Click Next.
      5. Review service mappings, and when you are ready, click Finish to start syncing information into Synthesize.

      Reconcile in Gradient MSP Synthesize

      Return to Synthesize and reconcile! Syncs may take up to several minutes; however, you can refresh your browser. It's recommended to sort by Last Updated Date or use advanced filters to jump straight to the services you've mapped to approve updates.

      Tip to learn more about account and service mappings, click here.

      Disconnecting the Integration

      1. Login to Synthesize and navigate to the Integrations tab.
      2. Filter by Connected integrations.
      3. Select the Malwarebytes vendor card and click Configure.
      4. Press Disconnect and Confirm.

      Disconnecting this integration will remove the authentication settings and all account and service mappings.