What Data is accessed from my PSA?

When cleaning your PSA data, we do not access fields potentially containing sensitive data, including ticket description, time entry details, or attachments. 

Gradient looks at the time since the last:

Opportunity creation

Ticket assigned

Time Entry

Last Invoice

Note: In Connectwise We automatically create a custom Company Type and Status on your behalf. These will be used to identify records you have chosen to clean using Gradient.