Service Bundle Best Practices with Pulseway PSA

Maximizing Profit Margins and Service Delivery through Effective Billing Practices for MSPs.

It is crucial to follow billing best practices. This includes configuring recurring agreements and breaking down service components for more comprehensive financial reporting and management. By conducting audits and ensuring compliance, you can mitigate the risks and maximize your success.

 

Pulseway PSA Service Bundles Guide

  1. Breakout Component Services in Pulseway PSA
  2. Edit Company Settings
  3. Configure Contracts

Breakout Component Services in Pulseway PSA

The services that are added to a Service Bundle or Comprehensive Package are called component services or add-on services. These services are typically included in the Cost of Goods Sold (COGS).

To gain better financial visibility and identify any shortcomings in your tech stack, it is recommended to separate all managed services and COGS.

You can achieve this by following the steps below and generate a consolidated invoice template in Pulseway PSA. This will allow you as an MSP to have a clearer and more detailed view of your profit and revenue margins, while presenting a more refined invoice template that won't confuse your clients.

 


Edit Company Settings

  1. Navigate to Admin > My Company > Company Settings > Invoice

  2. Disable Bill Zero Value Items

Disable_Bill_Zero_Values_Screen

 


Configure Contracts

  1. Navigate to Finance > Contracts > Edit or Create New Contract

  2. Itemize Services and Zero the Unit Price for Cost of Goods Sold items

  3. Generate Invoice

Listing_For_Unit_Price_and_Total_Price_Must_Be-Zero'ed

Example_Invoice
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