A step-by-step guide to getting started with the SentinelOne Integration with Gradient MSP.

Products Integrated:  Total Active Licenses | Core | Control | Complete

Connecting the SentinelOne Integration 

  1. Generate Vendor API Keys 
  2. Connect the integration. 
  3. Map Accounts and Services  


1. Troubleshooting 


Step1: Generate Vendor API Key

  1. The SentinelOne Integration requires an API key and API URL for authentication. 
  2. Login to SentinelOne with an Admin account. Click on your name in the top right and click My User
  3. In the pop-up window, click Actions and Generate API Token. 
    1. If a token already exists, use that, or Regenerate the API Token to authenticate the integration.

The SentinelOne API Token expires and will need to be regenerated every six months.

Step 2: Connect the Integration 

  1. Login to Synthesize and navigate to the Integrations tab. 
  2. Select the SentinelOne Integration card and click Connect. 
  3. Choose what module you wish to connect to, and press continue. 
  4. Enter your vendor details from Step 1 and press authenticate. 
  5. Press Next to complete the service and account mapping. 

Step 3: Map Accounts and Services 

  1. Map your accounts and services by dragging the card from Synthesize on the left to SentinelOne on the right. When you are finished, press Next.   

See tips and tricks for mapping in the tool: How to map within Synthesize

A pop-up will inform you that the setup is complete and that the syncing of usage can take a few seconds to several minutes.  

Proceed to the dashboard and refresh to review your results. 


If you purchase SentinelOne through ConnectWise, you may have two separate portals - one for regular and one for monitored SOC. You can connect one directly via this integration. To retrieve both values, you would be able to use a custom integration for the other.