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      SentinelOne

      A step-by-step guide to getting started with the SentinelOne Integration with Gradient MSP.

      billing

      Products Integrated:  Total Active Licenses | Core | Control | Complete

      Connecting the SentinelOne Integration 

      1. Generate Vendor API Keys 
      2. Connect the integration. 
      3. Map Accounts and Services  
      4. Reconcile  

      Disconnecting the SentinelOne Integration 

      1. Disconnect the Integration 

      Troubleshooting

      1. Troubleshooting 

       

       

      Step1: Generate Vendor API Keys 

      1. The SentinelOne Integration requires an API key and API URL for authentication. 
      2. Login to SentinelOne with an Admin account. Click on your name in the top right and click My User
      3. In the pop-up window, click Actions and Generate API Token. 
        1. If a token already exists, use that, or Regenerate the API Token to authenticate the integration.

      The SentinelOne API Token expires and will need to be regenerated every six months.

      Step 2: Connect the Integration 

      1. Login to Synthesize and navigate to the Integrations tab. 
      2. Select the SentinelOne Integration card and click Connect. 
      3. Choose what module you wish to connect to, and press continue. 
      4. Enter your vendor details from Step 1 and press authenticate. 
      5. Press Next to complete the service and account mapping. 

      Step 3: Map Accounts and Services 

      1. Map your accounts by dragging the card from Synthesize on the left to SentinelOne on the right. When complete, press Next.   
        1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.  
      2. Map your services by dragging the card from Synthesize on the left to SentinelOne on the right. When complete, press Next.   
        1. Services can be searched by pressing the filter button or typing in the Synthesize search bar.  
      3. Review and Press Finish 

      See tips and tricks for mapping in the tool: How to map within Synthesize

      A pop-up will inform you that the setup is complete and that the syncing of usage can take a few seconds to several minutes.  

       

      Step 4: Reconcile 

      1. You are now ready to start reconciling.   
      2. To view only that vendor’s results, you can select the filter option and choose the vendor to display the imported values and reconcile.  

      Disconnecting the Integration 

      1. Login to Synthesize and navigate to the Integrations tab. 
      2. Filter to Connected Integrations 
      3. Select the SentinelOne Integration card and click Configure.  
      4. Press Disconnect and Confirm. 
      5. Navigate to the Vendor account and turn off your API keys.  

      Disconnecting this integration will remove the authentication settings and all account and service mapping. You'll be able to reconnect this integration, but you'll need to remap your account and services. 

      Troubleshooting

      If you purchase SentinelOne through ConnectWise, you may have two separate portals - one for regular and one for monitored SOC. You can connect one directly via this integration. To retrieve both values, you would be able to use a custom integration for the other.