Sophos Central

Reconcile your Sophos Central and PSA Billing with Synthesize by Gradient MSP.

How We Calculate
At the time of the last sync, we pull all the service usage from the last month and display the results of anything with a billable quantity.   

We are not doing any calculations. 

Create a Sophos Central Service Principal

1. Login to Sophos Central Partner
2. Navigate to Settings & Policies and then select API Credentials.
3. Click Add Credential
4. Enter a Credential Name and click Add.
5. Save the Client ID and Client Secret in a secure location. Note that the Client Secret will only be shown one time.

Connect Sophos Central

1. Login to Synthesize by Gradient MSP. If you don't already have an account, you can easily register an account by entering your email address or SSO credentials.
   
2. Navigate to the Integrations tab.
   
3. Select the Sophos Central integration and click Connect.
4. Select Billing Only and click Continue.
   
5. Enter the Client ID and Client Secret generated from Sophos Central Partner in the previous steps.
6. Click Authenticate. Once successfully authenticated, accounts and services will be generated and the integration will be updated to a pending status. You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.
   
7. Click Next.

Map Accounts and Services

1. Map your accounts by dragging the card from Synthesize on the left to Datto SaaS Protection on the right. Exact matches are auto-mapped. The remaining accounts can be searched by clicking the filter button or typing in the Synthesize search bar.
   
2. Click Next.
3. Map your services by dragging the card from Synthesize on the left to Datto SaaS Protection on the right. Services can be searched by clicking the filter button or typing in the Synthesize search bar.
   
4. Click Next.
5. Review service mappings, and when you are ready, click Finish to start syncing information into Synthesize.
   

Reconcile in Gradient MSP Synthesize

Return to Synthesize and reconcile! Syncs may take up to several minutes; however, you can refresh your browser. It's recommended to sort by Last Updated Date or use advanced filters to jump straight to the services you've mapped to approve updates.

Disconnecting the Integration

1. Login to Synthesize and navigate to the Integrations tab.
2. Filter by Connected integrations.
3. Select the Sophos Central vendor card and click Configure.
4. Press Disconnect and Confirm.