SpamTitan

A step-by-step guide to getting started with the SpamTitan Integration with Gradient MSP.

We retrieve usage data from SpamTitan as follows:

1. Endpoint: We utilize the "Reporting - Licensing Stats" endpoint within the SpamTitan API to gather licensing information for each domain group.

2. Timeframe: We collect data for the maximum usage observed over the past 30 days. This timeframe provides us with a comprehensive overview of recent activity.

3. Domain Groups: These are used to organize and manage domains effectively. Typically, domain groups are structured per customer, aiding in better organization and tracking of usage.

4. API vs. SpamTitan Vendor Portal (UI): There are differences between the API and the SpamTitan Vendor Portal (UI) in how data is presented:

   • API: It operates based on averages and runs consecutively every day, providing an averaged representation of mail flow.
   • SpamTitan Vendor Portal (UI): The Vendor Portal excludes data for Saturdays and Sundays, which generally have lower mail flow.

In summary, our approach involves using the SpamTitan API to access licensing stats for domain groups, focusing on the maximum usage over the past 30 days. Domain groups help us organize data, and it's important to understand the distinctions between the API and the SpamTitan Vendor Portal (UI) in terms of data presentation and frequency of updates.

Connecting the SpamTitan Integration 

1. Generate Vendor API Keys 
2. Connect the integration. 
3. Map Accounts and Services  
4. Reconcile  

Disconnecting the SpamTitan Integration 

1. Disconnect the Integration 

Step1: Generate Vendor API Keys 

1. The SpamTitan Integration requires an API key and API URL for authentication. 
2. How to generate keys in SpamTitan

Step 2: Connect the Integration 

1. Login to Synthesize and navigate to the Integrations tab. 
2. Select the SpamTitan Integration card and click Connect. 
3. Choose what module you wish to connect to, and press continue. 
4. Enter your vendor details from Step 1 and press authenticate. 
5. Press Next to complete the service and account mapping. 

Step 3: Map Accounts and Services 

1. Map your accounts by dragging the card from Synthesize on the left to SpamTitan on the right. When complete, press Next.   
   1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.  
2. Map your services by dragging the card from Synthesize on the left to SpamTitan on the right. When complete, press Next.   
   1. Services can be searched by pressing the filter button or typing in the Synthesize search bar.  
3. Review and Press Finish 

Step 4: Reconcile 

1. You are now ready to start reconciling.   
2. To view only that vendor’s results, you can select the filter option and choose the vendor to display the imported values and reconcile.  

Disconnecting the Integration 

1. Login to Synthesize and navigate to the Integrations tab. 
2. Filter to Connected Integrations 
3. Select SpamTitan Integration card and click Configure.  
4. Press Disconnect and Confirm. 
5. Navigate to the Vendor account and turn off your API keys.