Grow™ Frequently Asked Questions

The most frequently asked questions and answers for everything Grow™

How Much Does Grow™  Cost?

Book a demo today to delve deeper into our pricing, features, and benefits, and join the waitlist to secure your spot among the first 100 MSPs to access Grow™ exclusive offerings.

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What is the Grow™ Intelligence Report?

The Grow™ Intelligence Report is crafted to equip MSP businesses with actionable insights derived from data analysis. This comprehensive report offers a clear view of revenue and profit trends, identifies notable changes or opportunities, assesses category performance, and furnishes recommendations for boosting profitability. For further details, please refer to the following page: Grow™ Intelligence Report

Can I use my existing Reconcile™ account to sign in with Grow™?

Absolutely, once you have your Grow™ subscription set up, you will be able to seamlessly switch between both Reconcile™ and Grow™ on your Gradient dashboard.

I changed my PSA; how can I update it in Grow™?

Changing PSAs involves closing the current account and establishing a new connection with the new PSA. To initiate this process, please reach out to our support team.

I added new accounts in my PSA, but they're not appearing in Grow™.

Ensure that the accounts are marked as active during the specified time period. Additionally, perform a fresh sync of account data by navigating to Sync Status > PSA > Start Quick Sync. After the sync is finished, you should be able to see the newly added accounts.

How can I connect multiple instances for a single vendor?

At present, we do not support multiple connections per vendor.

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