The most frequently asked questions and answers for everything StackTracker™
How Much Does StackTracker Cost?
For detailed pricing information and to explore our various pricing plans, please refer to the following page: StackTracker™ Pricing
What is the StackTracker™ Growth Intelligence Report?
The StackTracker™ Growth Intelligence Report is crafted to equip MSP businesses with actionable insights derived from data analysis. This comprehensive report offers a clear view of revenue and profit trends, identifies notable changes or opportunities, assesses category performance, and furnishes recommendations for boosting profitability. For further details, please refer to the following page: StackTracker™ Growth Intelligence Report
Can I use my existing Synthesize™ account to sign in with StackTracker™?
No, while both Synthesize™ and StackTracker™ are products of GradientMSP, they operate on separate datasets at this time.
I changed my PSA; how can I update it in StackTracker™?
Changing PSAs involves closing the current account and establishing a new connection with the new PSA. To initiate this process, please reach out to our support team.
I added new accounts in my PSA, but they're not appearing in StackTracker™.
Ensure that the accounts are marked as active during the specified time period. Additionally, perform a fresh sync of account data by navigating to Sync Status > PSA > Start Quick Sync. After the sync is finished, you should be able to see the newly added accounts.
How can I connect multiple instances for a single vendor?
At present, we do not support multiple connections per vendor.