Veeam

A step-by-step guide to getting started with the Veeam Integration with Gradient MSP.

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Products Integrated:  VmCloudBackups | ServerCloudBackups | WorkstationCloudBackups | AgentCloudBackupDataTransferOut | AgentCloudBackupDataTransferIn | VbrCloudBackupsDataTransferOut | VbrCloudBackupsDataTransferIn | VmCloudReplicas | VmCloudReplicaComputeTime | VbrCloudReplicaDataTransferOut |  VbrCloudReplicaDataTransferIn | VmCloudReplicaStorageUsage | CloudRepositoryUsageByVm | CloudRepositoryUsageByServerAgent | CloudRepositoryUsageByWorkstationAgent | ManagedServerAgents | ManagedWorkstationAgents | ManagedVms | ManagedCloudVms | FileShareArchiveSize | FileShareBackupSize | FileShareSourceSize | ManagedAgentsMacOS | ManagedAgentsLinuxOS | ManagedAgentsWindowsDesktopOS | ManagedAgentsWindowsServerOS | CloudInsiderProtectionBackupSize | CloudCapacityTierBackupSize | CloudPerfomanceTierBackupSize | CloudArchiveTierBackupSize | CloudTotalUsage | CloudRegularStorageUsage | CloudObjectStorageUsage | ManagedUsers | ReplicatedVms | BackedupVms | Vb365ArchiveSize | Vb365BackupSize | Vb365ProtectedGroups | Vb365ProtectedSites | Vb365ProtectedTeams | Vb365ProtectedUsers

 

Connecting the Veeam Integration 

  1. Generate Vendor API Keys 
  2. Connect the integration. 
  3. Map Accounts and Services  
  4. Reconcile  

Disconnecting the Veeam Integration 

  1. Disconnect the Integration 

 

Step1: Generate Vendor API Key

  1. The Veeam Integration requires an API URL and key for authentication. 
    1. The API URL is the URL used to log into your Veeam Console.
  2. Visit your Veeam console, and navigate to Configuration -> Roles and Users. Create a new user with the Portal Administrator role assigned.
  3. Note the details for use within Synthesize.  

Step 2: Connect the Integration 

  1. Login to Synthesize and navigate to the Integrations tab. 
  2. Select the Veeam Integration card and click Connect. 
  3. Choose what module you wish to connect to, and press continue. 
  4. Enter your vendor details from Step 1 and press authenticate. 
  5. Press Next to complete the service and account mapping. 

 

Step 3: Map Accounts and Services 

  1. Map your accounts by dragging the card from Synthesize on the left to Veeam on the right. When complete, press Next.   
    1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.  
  2. Map your services by dragging the card from Synthesize on the left to Veeam on the right. When complete, press Next.   
    1. Services can be searched by pressing the filter button or typing in the Synthesize search bar.  
  3. Review and Press Finish 

See tips and tricks for mapping in the tool: How to map within Synthesize  

A pop-up will inform you that the setup is complete and that the syncing of usage can take a few seconds to several minutes.  


Step 4: Reconcile 

  1. You are now ready to start reconciling.   
  2. To view only that vendor’s results, you can select the filter option and choose the vendor to display the imported values and reconcile.  

Disconnecting the Integration 

  1. Loginto Synthesize and navigate to the Integrations tab. 
  2. Filter to Connected Integrations 
  3. Select the Veeam Integration card and click Configure.  
  4. Press Disconnect and Confirm. 
  5. Navigate to the Vendor account and turn off your API keys.  

Disconnecting this integration will remove the authentication settings and all account and service mapping. You can reconnect this integration, but you must also remap your account and services.