Veeam Service Provider Console (SPC)

To establish a connection with our integration, you'll require the API URL tailored to your specific setup. The API URL adheres to the following format:

• If you're accessing the Veeam Service Provider Console Web UI via HTTPS without a designated port number:

  API URL: https://<hostname>

• In case you're connecting to the Veeam Service Provider Console Web UI using HTTPS with a customized port number:

  API URL (with port): https://<hostname>:<port>

  • Please note that the default port number is 1280.

For more details, see the Veeam Service Provider Console REST API Resource URLs.

API Key

When configuring our Veeam integration, we use the Simple API Key authentication method. This generates a single Private Key that serves as your integration’s authentication token.

For instructions on creating a Simple API Key, refer to the Configuring a Simple API Key guide.

Connect Veeam SPC

1. Login to Reconcile and navigate to the Integrations tab.
2. Select the Veeam SPC Integration card, and click Connect.
3. Select Billing Only and click Continue.
4. Enter the API URL and API Key generated from Veeam Service Provider Console in the previous steps.
5. Click Authenticate.
6. Once successfully authenticated, accounts and services will be generated, and the integration will be updated to a pending status. You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.
7. Click Next.

Map Accounts and Services

1. Map Accounts and Services

   • When setting up the integration for the first time, accounts are automatically matched if there's an exact match between your vendor and PSA.
   • For accounts not automatically matched:
     • Use the filter button beside the account names on the right, or
     • Use the search bar on the left to find PSA accounts.
   • Drag and drop the PSA accounts from the left to match them with vendor accounts on the right.

2. Proceed to Service Mapping

   • Once accounts are mapped, click "Next" to access the Service Mapping step.
   • Align services or products from your PSA, displayed on the left, with the corresponding vendor services or SKUs on the right. For ConnectWise PSA users, search by Product ID.
   • Ensure at least one account and one service mapping is completed to finish the configuration.
   • After mapping the services, click "Next".

3. Finalize Configuration

   • Review your service configurations and click "Finish" to complete the setup.
   • This will initiate a sync. The "Sync Status" indicator at the top-right will start spinning, showing that a sync is in progress.
   • Once the sync is complete, the "Refresh" button will light up pink, indicating the sync is complete. Click that button to see the vendor usage data populated.
   • Use the filter or sort options to jump to the connected services and start reviewing and approving usage!

Usage Breakdown for Managed Services