Vendor Integrations
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      Webroot

      A step-by-step guide to getting started with the Webroot Integration with Gradient MSP.

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      Products Integrated:  Endpoint Protection | DNS Protection | WSAT Webroot Security Awareness Training | Users

       

      Connecting the Webroot Integration 

      1. Generate Vendor API Keys 
      2. Connect the integration. 
      3. Map Accounts and Services  
      4. Reconcile  

      Disconnecting the Webroot Integration 

      1. Disconnect the Integration 

       

      Step 1: Generate Vendor API Keys 

      1. The Webroot Integration requires an API URL, Username, Client ID, Client Secret, Password and Parent Key Code.
      2. Login to Webroot and navigate to Settings -> Unity API Access.
      3. Create a new API entry and note all fields for use in Synthesize.
      4. The Username and Password fields are the same as those used to log into Webroot. You can have MFA Enabled on this account.
      5. The API URL will be https://unityapi.webrootcloudav.com

       

      Step 2: Connect the Integration 

      1. Login to Synthesize and navigate to the Integrations tab. 
      2. Select the Webroot Integration card and click Connect. 
      3. Choose what module you wish to connect to, and press continue. 
      4. Enter your vendor details from Step 1 and press authenticate. 
      5. Press Next to complete the service and account mapping. 

       

      Step 3: Map Accounts and Services 

      1. Map your accounts by dragging the card from Synthesize on the left to Webroot on the right. When complete, press Next.   
        1. We have auto-mapped any that are exact matches. The remaining can be searched by pressing the filter button or typing in the Synthesize search bar.  
      2. Map your services by dragging the card from Synthesize on the left to Webroot on the right. When complete, press Next.   
        1. Services can be searched by pressing the filter button or typing in the Synthesize search bar.  
      3. Review and Press Finish 

       See tips and tricks for mapping in the tool: How to map within Synthesize 

      A pop-up will inform you that the setup is complete and that the syncing of usage can take a few seconds to several minutes.  

       

       

      Step 4: Reconcile 

      1. You are now ready to start reconciling.   
      2. To view only that vendor’s results, you can select the filter option and choose the vendor to display the imported values and reconcile.  

       

      Disconnecting the Integration 

      1. Login to Synthesize and navigate to the Integrations tab. 
      2. Filter to Connected Integrations 
      3. Select the Webroot Integration card and click Configure.  
      4. Press Disconnect and Confirm. 
      5. Navigate to the Vendor account and turn off your API keys.  

      Disconnecting this integration will remove the authentication settings and all account and service mapping. You'll be able to reconnect this integration, but you'll need to remap your account and services.