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CrowdStrike Falcon

A step-by-step guide to getting started with the CrowdStrike Falcon Integration

Overview

This CrowdStrike Falcon integration syncs Total Endpoints and Total Endpoints Seen in the Last 45 Days.

How to Connect

To configure and connect the CrowdStrike Falcon integration, please select from the following:

  1. How to Generate API Keys
  2. Connect to CrowdStrike Falcon
  3. Map Accounts and Service

Requirements

Please use an account with permission to manage API clients.

The API client must have the following scopes:

  • Flight Control – Read
  • Hosts – Read

To connect with the CrowdStrike Falcon integration in Reconcile, you’ll need:

  • Client ID
  • Client Secret
  • API URL - Select the correct base URL for your CrowdStrike region
    • US-1 (Default): https://api.crowdstrike.com
    • US-2: https://api.us-2.crowdstrike.com
    • EU-1: https://api.eu-1.crowdstrike.com
    • US-GOV: https://api.laggar.gcw.crowdstrike.com

How to Generate API Keys

  1. Log in to the CrowdStrike Falcon console with an account that has permission to manage API clients.
  2. Navigate to Support → API Clients and Keys.
  3. Click Add new API client.
  4. Enter a Client Name and, optionally, a Description.
  5. Grant the following API scopes:
    1. Flight Control – Read
    2. Hosts – Read
  6. Create the API client.
  7. Copy and securely save the Client ID, Client Secret and API URL.
The Client Secret is only displayed once when the client is created. If you lose it, you'll need to regenerate or create a new API client.  Copy it immediately — you cannot retrieve the full key value again after leaving this page.

Connect the Integration

    1. Login to Gradient.
    2. Navigate to the Integrations tab.
    3. Select the CrowdStrike Falcon integration and click Connect.
    4. Enter the Client ID, Client Secret and API URL retrieved from the previous steps.
    5. Click Authenticate.
    6. Once successfully authenticated, accounts and services will be generated, and the integration will be updated to a pending status. You can click the status refresh button or simply refresh your browser if you are unable to proceed to the next step.

    Map Accounts and Services

    Note: If you need further details on account and service mapping, click here.

    1. Map Accounts and Services

      • When setting up the integration for the first time, accounts are automatically matched if there's an exact match between your vendor and PSA.
      • For accounts not automatically matched:
        • Use the filter button beside the account names on the right, or
        • Use the search bar on the left to find PSA accounts.
      • Drag and drop the PSA accounts from the left to match them with vendor accounts on the right.

    2. Proceed to Service Mapping

      • Once accounts are mapped, click "Next" to access the Service Mapping step.
      • Align services or products from your PSA, displayed on the left, with the corresponding vendor services or SKUs on the right. For ConnectWise PSA users, search by Product ID.
      • Ensure at least one account and one service mapping is completed to finish the configuration.
      • After mapping the services, click "Next".

    3. Finalize Configuration

      • Review your service configurations and click "Finish" to complete the setup.
      • This will initiate a sync. The "Sync Status" indicator at the top-right will start spinning, showing that a sync is in progress.
      • Once the sync is complete, the "Refresh" button will light up pink, indicating the sync is complete. Click that button to see the vendor usage data populated.
      • Use the filter or sort options to jump to the connected services and start reviewing and approving usage!

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