1. Gradient Support Center
  2. Synthesize™
  3. Synthesize Billing Module - CSV Import Profiles

Vendor Usage Report Guide: Obtaining Usage Reports for Synthesize™ Imports

Import usage from your vendors in a CSV file format, review & approve, and instantly sync to your PSA contracts.

You can export service consumption from nearly any vendor partner. Here's a list of vendors we've compiled that support CSV exports. This list is updated frequently. If you know of a vendor missing from this list, please reach out!

  1. Distributors 
  2. Vendors

What Usage Report Should I Use? 

We suggest exporting an on-demand subscription usage report rather than a delayed or arrears-billed billing export. This allows you to import current usage data for accurate counts. If you need help obtaining a usage report, reach out to your distributor or refer to their documentation.

Moreover, it's advisable not to modify the vendor usage export (if possible) to maintain the import profile configuration in Synthesize. Three fields—Account Name, Service Name, and Quantity—are required in the import file for importing usage into Synthesize™. For further details on CSV Import Profiles, click here.

How Do I Import Usage?

Setting up a CSV Import Profile is straightforward. Once configured, you can utilize it repeatedly to import usage reports from your vendor each month. For a detailed, step-by-step guide on importing vendor usage into Synthesize™, click here.

Distributors

If you require assistance in obtaining an export, we suggest sending a request to your distributor's support team or referring to their documentation for guidance.

Don't see your distributor? Contact us

Vendors

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y |

Don't see your vendor? Contact us

   A
Absolute  
Acronis  
ActivTrak  
Adaptiv Networks  
Addigy

Link to the knowledge base

Direct Integration

Adobe  
Ahsay  
Alliant Group  
Altaro Link to the knowledge base
 Amazon Web Services (AWS) Link to the knowledge base
Answerforce  
 AppRiver Link to the knowledge base
Appstractor  
Apptega  
ArcServe  
Arctic Wolf  
Arista  
 Armor Link to the knowledge base
Assure  
Atakama  
Atera  
AudIT  
Augmentt Link to the knowledge base
AutoElevate Link to the knowledge base
Auvik

Link to the knowledge base

Direct Integration

Avanan Link to the knowledge base
Avaya  
AVG  
Axcient Link to the knowledge base
Azure  
B
Blackblaze  
Backup Assist  
Backup Exec  
Barracuda Link to the knowledge base
BDRSuite (Vembu)  
Bell  
BigLeaf  
Bitdefender  
BitTitan Link to the knowledge base
Black Tie Hosting  
Blackberry  
Blackpoint Cyber Please note: The exported file will require modification to import. 
BLOKWORX  
Breach Secure Now Direct Integration
Brightgauge  
Brivo  
Brother  
BVoIP  
C
Canauri  
Carbonite Link to the knowledge base
CarbonSystems  
Censornet Link to the knowledge base
CentreStack  
CharTec  
CheckPoint  
Cisco  
Citrix  
CloudRadial Direct Integration
CloudSync  
Cloudtalk  
Cobalt  
Code42  
Calyptix  
Crossware  
CrowdStrike  
Comet Backup Direct Integration
Commvault Link to the knowledge base
Comodo  
CompliancyGroup  
CompTIA Direct Integration
ConnectBooster  
ConnectMeVoice  
ConnectWise  
Continuum  
Cove Data Protection  
Crashplan  
CrewHu  
Crossware  
Cyberfish  
CyberHoot Direct Integration
Cylance  
Cynet  
Cyrisma  
Cytracom  
D
DataCore Link to the knowledge base
Datto  
Datto SaaS Protection Link to the knowledge base
Datto Backups (BCDR) Direct Integration
Datto File Protection

Link to the knowledge base

Datto RMM

Link to the knowledge base

Direct Integration

Datto Continuity Direct Integration
Datto Workplace Link to the knowledge base
Delinea  
Dell  
Din Cloud  
DNSFilter  
Domotz Link to the knowledge base
Dr. Backup  
Dropbox  
Dropsuite  
Druva  
Duo Link to the knowledge base
E
Egnyte Link to the knowledge base
EMC  
Enclave Networks Direct Integration
Enlighten Domains  
Entori  
eSentire  
ESET Link to the knowledge base
Evo Security  
Exclaimer  
F
Files.com  
Flexisit  
Fortinet  
FortMesa  
Foxit  
G
GFI  
GoDaddy Link to the knowledge base
Google G-Suite Workspace  
Graphus  
Gravity Zone  
GreenCloud  
GreenLink Networks  
Guardz  
H
Hosted Networks  
Hostifi  
HP  
Huntress

Link to the knowledge base

Direct Integration

I
ID Agent  
IGI Cyberlabs Direct Integration
Iland  
Infrascale  
Inky Direct Integration
inSOC  
Intermedia  
Intronis  
Invarosoft  
IP Telecom  
IronScales  
IT Glue  
IT portal  
J
Jumpcloud Link to the knowledge base
Juniper  
K
Kasaya  
Kaspersky  
Keeper Link to the knowledge base
KnowBe4 Link to the knowledge base
Kolmisoft  Link to the knowledge base
L
LastPass  
Letsignit  
Lifecycle Insights  
Linode  
Liongard Direct Integration
LogMeIn  
LogMeIn Central Link to the knowledge base
Loop Communication  
M
Macrium  
MagnusBox Link to the knowledge base
Mailprotector Direct Integration
Malwarebytes  
Mesh Direct Integration
Micro Warehouse  
Microsoft  
Microsoft Azure  
Mimecast  
Mitel  
Mozy  
MSP360  
MSPIgnite  
Mulesoft  
N
N-Able  
N-able Automation Manager  
Nakivo  
Nasuni  
Nerdio  
Netbox  
Netsurion  
Netwolves  
Netwrix  
Nextiva  
Nimble  
Ninja One Direct Integration
Nodeware Direct Integration
Nutanics  
O
O365  
OITVOIP  
OneLogin  
OnPage  
Oracle  
P
Passportal  
Password Boss  
PCMatic  
Phin Security Direct Integration
PhishCloud  
Plan4Continunity  
PolicyPak  
Portnox  
PowerDMARC Direct Integration
Privatise  
Proofpoint Direct Integration
Q
Quantum  
Quest Rapid Recovery  
Quickpass  
R
R1Soft  
RapidFireTools  
RapidTech  
Redstor  
Rewind  
Rhombus Surveillance  
Ringbyname  
RingCentral  
RocketCyber  
Rubrick  
S
SaaS Alerts  
SafeDNS Direct Integration
Sangoma  
Scalepad  
Seagate  
Securence Link to the knowledge base
SentinelOne Direct Integration
Sevosity  
Shadow Protect MSP Link to the knowledge base
Sherweb  
SiteGround Link to the knowledge base
Skykick  
Skyswitch  
SocSoter  
SolarWinds  
SolutionsGranted  
SonicWALL  
Sophos  
Spam Titan Direct Integration
Splashtop  
StorageCraft  
Symantec  
Synology  
T
Tauria (Formally Zebu)  
Taylor Business Group  
TD Synnex  
Team Viewer  
Technoglobalteam  
Technology Marketing Toolkit  
Telus  
The Wiser Agency  
The20  
ThreatAdvice  
ThreatLocker  
TitanHQ  
TraitWare Direct Integration
TrendMicro  
U
Ubiquiti  
Unified Office  
usecure  
V
Vade  
VAR Staffing  
Vault America  
Veeam  
Veritas  
Vipre  
VMWare  
VoIPCloud  
Vonage  
Vtiger  
W
Wasabi  
WatchGuard  
Webroot

Link to the knowledge base

Direct Integration

Western Digital  
Wise-Sync  
X

Xerox

 

Y
YouAttest Direct Integration
Z
Zen Contract  
Zerotier  
Zerto  
Zoho  
Zoom  
Zorus Direct Integration